Hello Readers!
Well. My blog is going to be about something that I'm forced to deal with today.
On August 31, I purchased a large amount of DVD's from a user on ebay. Like, 108 altogether.
I've bought expensive items on ebay before, like my laptop. And I've been using ebay since 2001, I'd say I know how to be cautious, read auctions carefully, yadda yadda yadda. Only 1 other time did I have a problem with an item I purchased, and that was because it was a used video game that ended up freezing once it got to a certain part. And the guy refunded me the amount I paid (less shipping). And it was fine.
So when I read these two auctions, I had no qualms about buying the items, other than the fact that it was the money I wanted to spend on my sidekick. The guy had 100% feedback rating, no recent withdrawn negative feedback, the auction looked good.
Much to my dismay, when I get said DVDs, they are VERY MUCH SO not what the auction listed. They were chinese, in english language. and didn't work on any of the 3 dvd players i own OR my computer.
so I immediately log on to ebay to review the auction to see if I screwed up.
Nope. Auction listed as shipping from Texas. Auction said NTSC format. Neither of which were true. so I immediately send the seller a question.
These DVD's are not for US DVD players. Please advise how to return. Your auction listed Texas as location and said it was NTSC format.
His reply
they are from china ,they are chinese original dvds
So then I said
Well, yes, I can see that. Your auction FALSELY listed them as NTSC format (which is intended for North American players). I would like to return them and the [removed to protect the nerdy] that I purchased as well for a refund as they are unplayable. I also intend on filing a complaint with Ebay
to which he replied
Sorry about that ,and Would you please give some advice about how to make up the DVDs or dealing? i hope you can not a complaint with Ebay.thank you!
I refund your $100? is ok?
... $100? I spent OVER $250 on these DVD's altogether. So.
I also purchased [that other geeky set of DVD's]. I paid $129 on each so I'd like a total refund of $258. I will mail them back to you today, as they are worthless to me.
Your auctions need to list the format of the DVD's. This is crucial to international buyers. I have chosen not to file complaint as you are trying to fix the problem.
so. I am desperately waiting to see what comes of it. I've researched the buyer protection programs and it appears that I am covered by ebay and/or paypal so... its just so frustrating! I am not even asking for the $27 in shipping I paid on the items, and I'm paying to return them out-of-pocket. It just suckssssss so freaking bad. I want to die.
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3 comments:
...omg...
Not psychic... Just perfect :)
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